Description
RETURN / EXCHANGE POLICY
- Merchandise can be returned or exchanged within 30 DAYS from the date of purchase.
- Merchandise must be in original condition with ALL
TAGS ATTACHED and deemed by MAKCAPS® to be UNWASHED before
they can be accepted.
- MAKCAPS® is NOT RESPONSIBLE for any return shipping charges
resulting from the wrong size ordered. To exchange the wrong size ordered, please
follow the instructions below.
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TO EXCHANGE THE WRONG SIZE ORDERED:
STEP 1 Make sure you meet all return/exchange requirements above.
STEP 2 Pay for re-shipment fees through our website. >> https://makcaps.com/products/return-exchange
STEP 3 Prepare your shipment for return:
- Place the merchandise you wish to return in a suitable box/bag (e.g. the one you got from MAKCAPS®)
- Ensure your merchandise/parcel is securely packed and wrapped.
- Include your completed return/exchange form inside your return packaging.
- MAKCAPS® provided you a pre-paid shipping return label. Please affix the return label to your return parcel. Make sure you remove or cover up the previous delivery address and barcodes before you affix a return label to your parcel.
- Mail / Drop off your return package at the nearest Post Office.
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FOR RETURN MERCHANDISE AND REQUEST A REFUND:
STEP 1 Make sure you meet all return/exchange requirements (See in "RETURN / EXCHANGE POLICY" section).
STEP 2 Fill out the return/exchange form that we sent along with your parcel.
STEP 3 Prepare your shipment for return:
- Place the merchandise you wish to return in a suitable box/bag (e.g. the one you got from MAKCAPS®)
- Ensure your merchandise/parcel is securely packed and wrapped.
- Include your completed return/exchange form inside your return packaging.
- MAKCAPS® provided you a pre-paid shipping return label. Please affix the return label to your return parcel. Make sure you remove or cover up the previous delivery address and barcodes before you affix a return label to your parcel.
- Mail / Drop off your return package at the nearest Post Office.
STEP 4 Once we received the return item(s), a confirmation of your reimbursement will be sent to you by email.- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -